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Terms and Conditions

Last updated: 28th January, 2025

We are Martin Riley T/A Quantum Consultancy Services ('Company', 'Quantum Consultancy Services', 'QCS', 'we', 'us', or 'our'), a sole proprietorship whose registered business address is Office 51, 151 Trafalgar Road, London, SE10 9TX, United Kingdom.

We operate the website www.quantumcs.co.uk (the 'Site', 'our website', 'this website'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

You can contact us by phone at +44 (0)20 3062 5814, email at contact@quantumcs.co.uk, or by mail to Office 51, 151 Trafalgar Road, London SE10 9TX, United Kingdom.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and us, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the 'Last updated' date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

Using Our WebsiteStealthNetWebsite as a Service (WaaS)

Using Our Website

These Terms and Conditions ("Terms") govern the provision of this website by Quantum Consultancy Services ("we," "us," "our") to you, the user ("you," "your"). By using our website, you agree to these Terms.

  1. User Representations
    1. By using our website, you represent and warrant that:
      1. all registration information you submit will be true, accurate, current, and complete
      2. you will maintain the accuracy of such information and promptly update such registration information as necessary
      3. you have the legal capacity and you agree to comply with these Legal Terms
      4. you are not a minor in the jurisdiction in which you reside
      5. you will not access the Services through automated or non-human means, whether through a bot, script or otherwise
      6. you will not use the Services for any illegal or unauthorised purpose
      7. your use of the site will not violate any applicable law or regulation
    3. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the site (or any portion thereof).
  3. User Registration
    1. You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
  5. Products
    1. We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
  7. Prohibited Activities
    1. You may not access or use this website for any purpose other than that for which we make the site available. Our website may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
    2. As a user of our website, you agree not to:
      1. Systematically retrieve data or other content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
      2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
      3. Circumvent, disable, or otherwise interfere with security-related features of the website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
      4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the site.
      5. Use any information obtained from the site in order to harass, abuse, or harm another person.
      6. Make improper use of our support services or submit false reports of abuse or misconduct.
      7. Use the website in a manner inconsistent with any applicable laws or regulations.
      8. Engage in unauthorised framing of or linking to the site.
      9. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
      10. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
      11. Delete the copyright or other proprietary rights notice from any Content.
      12. Attempt to impersonate another user or person or use the username of another user.
      13. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
      14. Interfere with, disrupt, or create an undue burden on the website or the networks or services connected to the website.
      15. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the site to you.
      16. Attempt to bypass any measures of the site designed to prevent or restrict access to the site, or any portion of the site.
      17. Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
      18. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the website.
      19. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses our website, or use or launch any unauthorised script or other software.
      20. Use a buying agent or purchasing agent to make purchases on the site.
      21. Make any unauthorised use of our website, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
      22. Use our website as part of any effort to compete with us or otherwise use the site and/or the Content for any revenue-generating endeavour or commercial enterprise.
  9. User Generated Contributions
    1. Our website may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, 'Contributions'). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:
      1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
      2. You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
      3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
      4. Your Contributions are not false, inaccurate, or misleading.
      5. Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
      6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).
      7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
      8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
      9. Your Contributions do not violate any applicable law, regulation, or rule.
      10. Your Contributions do not violate the privacy or publicity rights of any third party.
      11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
      12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
      13. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
    3. Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
  11. Contribution Licence
    1. By posting your Contributions to any part of this website, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorise sublicences of the foregoing. The use and distribution may occur in any media formats and through any media channels.
    2. This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
    3. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on this website. You are solely responsible for your Contributions to our website and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
    4. We have the right, in our sole and absolute discretion;
      1. to edit, redact, or otherwise change any Contributions
      2. to re-categorise any Contributions to place them in more appropriate locations on the Site
      3. to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.
  13. Guidelines for Reviews
    1. We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:
      1. you should have firsthand experience with the person/entity/product/service being reviewed
      2. your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language
      3. your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability
      4. your reviews should not contain references to illegal activity
      5. you should not be affiliated with competitors if posting negative reviews
      6. you should not make any conclusions as to the legality of conduct
      7. you may not post any false or misleading statements
      8. you may not organise a campaign encouraging others to post reviews, whether positive or negative.
    3. We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and licence to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.
  15. Copyright Infringements
    1. We respect the intellectual property rights of others. If you believe that any material available on or through our website infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a 'Notification'). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by this website infringes your copyright, you should consider first contacting an attorney.
  17. Amendments
    1. We reserve the right to amend these Terms. Changes will be communicated to you at least 30 days in advance.
  19. Governing Law
    1. These Legal Terms are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. We and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in the United Kingdom, or in the EU country in which you reside.
  21. Contact Information
    1. For questions or concerns, please contact us at:

      Quantum Consultancy Services
      Office 51, 151 trafalgar Road
      Greenwich
      London
      SE10 9TX
      United Kingdom

      Email: contact@quantumcs.co.uk
      Telephone: +44 (0)20 3062 5814

StealthNet

These Terms and Conditions ("Terms") govern the use of the StealthNet service ("the Service") provided by Quantum Consultancy Services ("we," "us," "our") to you, the client ("you," "your"). By subscribing to and using the Service, you agree to comply with these Terms.

  1. Scope of Service
    1. Service Overview: StealthNet provides ad-blocking and secure and encrypted remote access to network resources, such as NAS drives, at home or in the office.
    2. Features: The Service includes encryption to ensure privacy, secure access to designated resources, and protection from unauthorised access.
    3. Exclusions:
      1. The Service does not include IT support beyond the functionality of StealthNet, hardware setup, or maintenance of your network infrastructure.
      2. The Service does not include global servers for bypassing geo-restrictions.
  3. Subscription and Payment
    1. Subscription Model: The Service operates on a subscription basis, with fees payable monthly or annually as agreed.
    2. Billing and Renewal: Subscriptions will not be renewed automatically. We will send you an invoice at the start of each subscription period.
    3. Payment Terms: All payments are due in advance of the billing cycle. Late or failed payments may result in suspension of access to the Service.
    4. Refund Policy: Payments are non-refundable, except in cases where the Service is unavailable due to our fault for a prolonged period, as defined in Section 6(c).
    5. Fee Changes: We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
  5. Client Responsibilities
    1. Device Compatibility: You are responsible for ensuring that your devices meet the technical requirements to use the Service.
    2. Authorised Use: The Service must only be used for lawful purposes. You agree not to use StealthNet to engage in any illegal activities or to compromise the security of any network.
    3. Access Management: You are responsible for managing user access to your network resources and ensuring the confidentiality of your credentials.
    4. Network Configuration: You are responsible for configuring your network to integrate with StealthNet, unless additional setup services have been agreed.
  7. Intellectual Property
    1. Ownership: The StealthNet software and associated technologies remain the exclusive property of Quantum Consultancy Services. You are granted a non-transferable, non-exclusive licence to use the Service for the duration of your subscription.
    2. Restrictions: You may not copy, modify, reverse-engineer, or distribute the StealthNet software or any part of the Service.
  9. Termination
    1. Termination by You: You may terminate your subscription at any time with 30 days' written notice. No refunds will be provided for unused portions of the subscription.
    2. Termination by Us: We reserve the right to suspend or terminate your access to the Service if you breach these Terms or fail to make payments.
    3. Effect of Termination: Upon termination, all access to the Service will cease, and any associated data may be deleted.
  11. Service Level Agreement (SLA)
    1. Uptime Guarantee: We aim to provide 99.9% uptime for the Service. Scheduled maintenance will be communicated in advance and does not count towards downtime.
    2. Support Response Times: Support requests will be addressed on a best-effort basis unless a specific SLA has been agreed upon separately.
    3. Service Disruptions: If the Service is unavailable for more than 48 continuous hours due to our fault, you may be eligible for a pro-rata refund of the subscription fee for the affected period.
  13. Limitation of Liability
    1. We are not liable for:
      1. Indirect, incidental, or consequential damages arising from the use or inability to use the Service.
      2. Loss of data or unauthorised access resulting from your network configuration or security practices.
    3. Our maximum liability is limited to the total fees paid by you in the three months preceding the incident.
  15. Privacy and Data Protection
    1. Encryption: All data transmitted through StealthNet is encrypted to protect your privacy and security.
    2. Data Collection: We collect minimal data necessary for the operation of the Service, in accordance with our Privacy Policy.
    3. Third-Party Access: We do not share your data with third parties except as required by law or with your explicit consent.
  17. Amendments
    1. We reserve the right to amend these Terms. Any changes will be communicated to you at least 30 days in advance and will take effect from the date specified in the notice.
  19. Contact Information
    1. For questions, support, or concerns, please contact us at:

      Quantum Consultancy Services
      Office 51, 151 trafalgar Road
      Greenwich
      London
      SE10 9TX
      United Kingdom

      Email: contact@quantumcs.co.uk
      Telephone: +44 (0)20 3062 5814
  21. Governing Law
    1. These Legal Terms are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. We and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in the United Kingdom, or in the EU country in which you reside.

Website as a Service (WaaS)

These Terms and Conditions ("Terms") govern the provision of Website as a Service ("WaaS") by Quantum Consultancy Services ("we," "us," "our") to you, the client ("you," "your"). By subscribing to our WaaS offering, you agree to these Terms.

  1. Scope of Service
    1. Service Overview: Our WaaS includes the design, development, hosting, backups, and ongoing maintenance of your website for a fixed monthly fee.
    2. Custom Design: We will create a custom website tailored to your requirements, based on the specifications agreed during the onboarding process.
    3. Hosting: Your website will be hosted on our secure servers, with uptime guaranteed as per our Service Level Agreement (SLA).
    4. Maintenance: We will provide ongoing updates, bug fixes, and performance optimisation to ensure your website remains operational and secure.
    5. Exclusions: WaaS does not include major redesigns, custom application development,  ongoing search engine optimisation (SEO), or functionality outside the original scope of the project unless agreed upon separately.
  3. Subscription and Payment
    1. Subscription Model: WaaS operates on a subscription basis. The fixed monthly fee is payable in advance and covers the services outlined in Section 1.
    2. Billing and Renewal: Subscriptions will not be renewed automatically. We will send you an invoice at the start of each subscription period.
    3. Payment Terms: Payments are due each month on the same day you initially subscribed to the service (the day of your first invoice). For example, if your first invoice was issued on 8th January, each subsequent payment will be due on the 8th of the month. Late payments may result in suspension of services.
    4. Refund Policy: Payments are non-refundable, except in cases where we fail to deliver the agreed-upon service.
    5. Minimum Term: The minimum term for the WaaS subscription is 24 months. Early termination will incur a fee equal to the remaining subscription payments for the minimum term.
    6. Fee Changes: We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
  5. Client Responsibilities
    1. Content Provision: You are responsible for providing all necessary content, including text, images, and branding materials, unless otherwise agreed.
    2. Compliance: You must ensure that all content provided complies with applicable laws, including copyright and data protection regulations.
    3. Timely Feedback: You agree to provide timely feedback during the design and development process to avoid delays.
    4. Access to Resources: You must provide any required access to third-party systems or platforms necessary for the delivery of the service.
  7. Intellectual Property
    1. Ownership: The design and code of your website remain our property for the duration of the subscription. Upon termination, you may purchase the rights to the website for an agreed fee.
    2. Content Ownership: You retain ownership of all content you provide to us.
  9. Termination
    1. Termination by You: You may terminate your subscription with 30 days' written notice, provided the minimum term has been completed.
    2. Termination by Us: We reserve the right to terminate your subscription if you breach these Terms or fail to pay the subscription fee.
    3. Effect of Termination: Upon termination, access to your website will be suspended. You may request a copy of your website’s data for an additional fee.
  11. Service Level Agreement (SLA)
    1. Uptime Guarantee: We aim to provide 99.9% uptime. Scheduled maintenance will be communicated in advance.
    2. Support Response Times: Support requests are categorised and responded to as per our SLA, available at [insert SLA link or reference].
  13. Limitation of Liability
    1. We are not liable for:
      1. Indirect, incidental, or consequential damages.
      2. Loss of data due to factors outside our control, such as third-party breaches.
    3. Our maximum liability is limited to the total fees paid by you in the three months preceding the incident.
  15. Amendments
    1. We reserve the right to amend these Terms. Changes will be communicated to you at least 30 days in advance.
  17. Governing Law
    1. These Legal Terms are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. We and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in the United Kingdom, or in the EU country in which you reside.
  19. Contact Information
    1. For questions or concerns, please contact us at:

      Quantum Consultancy Services
      Office 51, 151 trafalgar Road
      Greenwich
      London
      SE10 9TX
      United Kingdom

      Email: contact@quantumcs.co.uk
      Telephone: +44 (0)20 3062 5814